How Do You Handle Returns With Dropshipping

Returns are enough of a handful when youre selling goods youve got stacked on a pallet in your garage but how on earth do you handle returns when youre dropshipping and the goods were sent directly to the customer from the supplier.

How do you handle returns with dropshipping. How to handle returns and refunds in aliexpress dropshipping business. A customer requests a return. Before i share how you should handle the returns or deal with your customers let me show you how an actual return and refund process would work for a dropshipping store.

After all if youre not handling or shipping any of your products yourself the concept of accepting returns for them might sound confusing. The customer is upset youre upset and your supplier is upset. For drop shipping returns add an additional layer of complexity.

Today we cover how to handle refunds and returns. While refunds are annoying they arent the end of the world. You see that you could get a lot of different refund requests but one thing is for sure just be as polite as possible to your customer so that the chances of you giving out a refund get lower and lower.

The actual return refund process. When youre dropshipping you might be worried about how youll handle returns and thats totally understandable. The best plan is to handle rmas and return labels with the consumer through a process involving a customer service team.

Packing slips if you can provide them to the suppliers should provide instructions to the customer as to how to handle a return. Dealing with returns in dropshipping. It is no surprise then to me that a common question i get asked is how to handle refunds while dropshipping.

If you do your research in advance then you should be fine come refund time and at most incur a tiny loss in profit which again comes part of the package of running a store. If they have a lax 45 day return window you can afford to be generous with your terms. Returns are no fun for any party involved.